At Batik77, we believe trust starts with transparency. This Privacy Policy explains exactly what data we collect, why we need it, how we protect it, and the rights you hold as our member. It's written in plain language — not dense legal jargon — so you can genuinely understand and feel comfortable with how we handle your data.
Six core principles that guide how Batik77 manages your personal data
Batik77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of member data collection, processing, and storage. We undergo regular audits to ensure ongoing compliance with Malaysian legal requirements.
All data transmitted between your device and Batik77's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks, including Maybank and CIMB. Stored data is also encrypted using industry-grade security protocols.
Batik77 has never and will never sell members' personal data to advertisers, marketing companies, or any third party for commercial purposes. Your data belongs to you, and we only use it for purposes to which you have given your consent.
You have the right to access, correct, transfer, or delete your personal data at any time. Data rights requests can be submitted to our privacy team and will be processed within 14 business days.
Batik77 only collects data that is genuinely necessary to provide our services to you. We do not collect excessive or irrelevant information. This principle of data minimisation is central to our approach to privacy.
Batik77 maintains clear data retention periods for each category of information. Active account data is retained for the duration of the active account period plus three years. Financial transaction data is retained for seven years in accordance with Malaysian legal requirements.
Batik77 is an online sports betting and casino gaming platform operating in Malaysia, accessible at batik77.run. We understand that privacy is more than a legal obligation — it is the foundation of trust between us and each of our 850,000+ members who entrust us with their personal data.
This Privacy Policy clearly sets out: what personal data Batik77 collects from you, the purposes for which it is used, who may have access to it, how we protect it, how long we retain it, and what rights you have regarding your personal data.
Batik77 acts as the Data Controller under Malaysia's Personal Data Protection Act 2010 (PDPA). This means we are fully responsible for ensuring your personal data is processed lawfully, fairly, and transparently in accordance with all applicable legal requirements.
Batik77 collects personal data from various sources when you use our platform. Below is a detailed breakdown of the data categories we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, national identification number (MyKad), date of birth | Provided during registration or KYC verification |
| Contact Data | Malaysian phone number, email address | Provided during account registration |
| Financial Data | Digital wallet information (TNG, GrabPay, DuitNow) and bank account name | Collected during the deposit and withdrawal process |
| Usage Data | Betting history, games played, session duration, game preferences | Automatically recorded by the platform system |
| Technical Data | IP address, device type, operating system, web browser, approximate location | Collected automatically during platform use |
| Communication Data | Live chat conversation records, emails, and submitted complaints | Retained during interactions with the support team |
| Cookie Data | Language preferences, login sessions, site analytics data | Collected via cookies and web tracking technologies |
Batik77 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. We also do not store full credit or debit card numbers — all payment information is processed through PCI-DSS certified payment gateways that handle such data within their own secure, isolated environments.
Batik77 uses members' personal data for legitimate and transparent purposes. Below is an explanation of each purpose for which data is used:
Under Malaysia's PDPA 2010, Batik77 is required to have a valid legal basis for each purpose for which personal data is processed. Below are the legal bases we rely on for each processing category:
Batik77 does not sell, rent, or disclose members' personal data to third parties for their own marketing purposes. We only share personal data in the limited circumstances set out below, and only to the extent necessary for the permitted purpose:
Protecting your personal data is a core technical priority at Batik77. We continuously invest in security infrastructure to ensure your data is always safeguarded against unauthorised access, loss, or accidental disclosure.
The technical and organisational security measures we implement include:
Batik77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. Below are the categories of cookies we use:
You can manage your cookie preferences through your web browser or mobile app settings. Please note that disabling certain cookies may affect your experience on the Batik77 platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's PDPA 2010 and international best practices in data protection, you have the following rights regarding your personal data held by Batik77:
You have the right to request a copy of the personal data we hold about you. Batik77 will provide this information within 14 working days of receiving your request.
If your personal data is inaccurate or incomplete, you have the right to request a correction. You can update much of your profile information directly within your Batik77 account.
Under certain circumstances, you have the right to request the deletion of your personal data. Please note that some data may need to be retained to fulfil legal obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with no need to provide a reason.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for transfer to another service provider.
In certain circumstances, you may request that Batik77 restrict the processing of your data — for example, while a dispute regarding data accuracy is being resolved.
To exercise any of the above rights, please contact our privacy team by email at support@batik77.run with the subject line "Personal Data Rights Request", and include your full name and Batik77 account number. We will verify your identity before processing the request to ensure that only the legitimate account holder can access or modify the data.
Batik77 is a platform exclusively for adults aged 18 and above. We do not knowingly collect, store, or process the personal data of individuals under the age of 18.
Batik77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When we make material changes, we will notify you via:
We encourage you to review this page periodically. Your continued use of the Batik77 platform following any updates to the Privacy Policy will be considered your acceptance of the revised version. If you do not agree with the changes made, you may close your account and request the deletion of your personal data.
If you have any questions, concerns, or complaints regarding how Batik77 handles your personal data, or if you wish to exercise any of the rights outlined in Section 8 above, please contact us through the following channels:
Our privacy team, made up of local Malaysian staff who are fluent in Bahasa Melayu, is ready to assist you with a target response time of under four hours for email enquiries and under two minutes via live chat.
If you are not satisfied with our response to your privacy complaint, you have the right to refer the matter to Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory body.
Register a Batik77 account with confidence — your privacy is protected by 256-bit SSL, fully compliant with PDPA 2010, and we never sell your data. Claim your 100% deposit bonus of up to RM 500 today.
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